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Learning Coach



African Leadership University - ALU

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About the Company

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.
Our mission is not going unnoticed. CNN described ALU — which has campuses in Mauritius and Rwanda —  as “The Harvard of Africa;” Fast Company ranked ALU one of the 50 most innovative organizations in the world and the most innovative endeavor in Africa; and The New York Times recognized ALU as one of the eight places in the world “where history is being made.” Join us.

About the Role


As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.


The BSc Software Engineering programme is a new three-year degree programme with the aim of developing Software Engineering graduates at scale that are ready to meet the needs of employers globally immediately after graduation. This innovative and scalable programme prepares graduates not only with relevant technical skills but also entrepreneurial leadership skills missing in our tech graduates.


The role  of the BSc Software Engineering Learning Coach entails the responsibility to successfully deliver both the synchronous and asynchronous learning components of the programme.


Some responsibilities of the role include:

  • Deliver the in-person student programme induction for the foundation modules for each new intake and support in any redesign by providing feedback and implementing changes approved by the line manager.

  • Contribute to updated definitive documentation for the foundations modules in documents, such as the programme handbooks.

  • Design and organize academic activities including Live coding sessions, Peer Learning Days and any other events that encourages student engagement in both online and in-person learning environments

  • Provide academic coaching and support to students throughout their Software Engineering degree programme learning journey, either synchronously or asynchronously, positively meeting relevant KPIs such as response time and provide guidance in maintaining the creation, review and validation of learning contracts when required

  • Participate in regular student-staff consultative group meetings and other feedback instruments to capture student feedback and to implement recommendations to enhance the quality of programme delivery.

  • Assist the SE Programme Manager in the review and approval of course modifications made by external learning content partners, either independently or following ALU inputs.

  • Liaise with our external learning content partner, to ensure that:

  • Student issues with the external LMS and content are resolved swiftly.

  • Other relevant activities to ensure successful delivery of the programme

  • Engage in the foundations programme induction and re-induction of coaches, respectively, as well as other professional development activities.

  • Engage with all developmental and performance management processes for learning coaches.

  • Contribute to the annual programme review to ensure content is up-to-date, valid, relevant and reflects current and future trends in Software Engineering, whilst giving consideration to pedagogical approaches suited for online learning.

  • Regularly review the Learning Management System analytical reports to identify students who may require intervention from coaches throughout the foundation's learning journey.

  • Implement modifications to learning materials, assessments and other relevant components meet internal and external quality assurance requirements.

  • Implement modifications to the foundations academic components following the findings of the annual programme review, periodic review, student-staff consultative groups, student evaluations and other quality assurance & enhancement instruments.

  • Other relevant activities to ensure successful delivery of the programme

  • Contribute to decision making as a member of the assessment board where required.

  • Engage in institutional service through active participation in the Senate and its sub-committees as per their composition.

  • Any other reasonable duties that may be allocated from time to time by the line manager.


You don’t have to be an expert to be a rockstar in your career. Our non-negotiable requirement is: drive. You  have to be passionate about bringing out the best version of you as you launch your career. Other requirements to have are::

  • Bachelor’s degree in Computer Science, Software Engineering or a relevant field where Software Engineering and/or Programming is a significant component.

  • Minimum 2 years experience in Python programming, Database [SQL preferred], and application integration

  • Experience using version control systems [preferably git] for software development

  • Experience in linux based shell scripting to perform process management, signal handling, basic network configurations etc

  • Excellent coaching and adequate computing skills with the ability to support students in both remote and in-person learning environments

  • Excellent communications (oral and written), interpersonal and presentation skills.

  • Excellent problem-solving skills with attention to detail.

  • Excellent time management skills with the ability to multitask, prioritise own work, and work independently.

  • The ability to quickly analyze data and determine the appropriate academic support intervention required by the student or to redirect to other teams.

  • A startup mindset to help us scale the programme to the order of thousands of students in the next 12 months.

  • A strong, customer-service ethos

  • An ability to work flexibly (for example on weekends)

Nice to have::

  • Subject matter expertise and experience in Full-Stack Web Development with advanced Python skills in covering latest front-end and back-end technologies

  • Strong regional or international network Startup Incubators and accelerators, etc.

  • Experience of online teaching and learning delivery at challenger universities.

  • Experience of teaching at higher education level.

  • Experience of online teaching and learning delivery.

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